Administrative Staff
Melissa
Professional Relations Coordinator
Mel is a 1991 graduate of Shaler Area High School and Beattie Technical School's Dental Assisting program. She began her dental career working as a dental assistant and joined our practice in 1992. For 22 years, she was an orthodontic assistant, and in 2013 she took on the role of Professional Relations Coordinator.
Mel's outgoing, energetic, and enthusiastic personality and commitment to our practice success makes her the ideal person for this position! She is highly involved in creating and building strong relationships with our referring dentists and their staff. Mel creates the fun contests that are held in our office, and makes visits to the local schools, helping to educate the students on the importance of excellent oral health. She participates in community sponsored events, answering our neighbors' questions about orthodontic care and promoting the benefits of orthodontic treatment. She also runs the referral marketing program in the practice and coordinates our Make-A-Wish® fundraising events.
If you see Mel at a community event representing our practice, please stop by and say hello!
Sarah
Treatment Coordinator
Sarah has a long history with GKG Orthodontics: she was a patient of ours many years ago. She had such a great orthodontic experience that she knew she wanted to work here. She finally joined our team in 2006. As our treatment coordinator, Sarah works with new patients to explain their treatment options and related costs. She loves getting to know all the different personalities of our patients and seeing their smiles transform during treatment. Outside the office, Sarah is involved with the community, coaching cross country for a local school, and participating in various church activities.
Mary Beth
Business Manager
Mary Beth joined our office in 2016, bringing her bright smile and friendly attitude to our front desk. It soon became apparent that her background in accounting could also be of great benefit and in 2018 Mary Beth took on her new role as Business Manager. She enjoys the fast-paced, fun environment of our office, but especially loves that everyone here is truly a team player! Mary Beth enjoys traveling, sports and spending time with friends, family and her two pups; Toby & Izzy.
Miranda
Front Office Coordinator
Miranda is extremely dedicated to providing all patients of Drs. Grady, Kastner & Gornick with a superior customer service experience. She is a major contributor to the positive, upbeat and patient oriented setting of GKG and her dependability, optimism and gentle nature are a great asset to the front desk team. When she is not at work, Miranda can be found lifting weights, cooking, and spending time with her family.
Donna
Appointment Coordinator
Donna’s dental career began in 1985 at a general dental practice. She started her orthodontic career in 1987, and joined our practice in 1997. Donna has held multiple positions throughout her 22 years with GKG and currently works as a part of our front desk team. Donna’s outgoing personality and extensive clinical knowledge help her to create a special rapport with patients during each and every phone call.
Taylore
Appointment Coordinator
Taylore is a former patient who joined our team in 2020. As a former patient, she had such a great experience and was excited to join our GKG Ortho family. Taylore is an energetic and positive addition to the front desk team who enjoys interactions with our patients. In her free time, you can find Taylore playing with her dog Bailey, traveling, or hanging out with her family and friends.
Shelley
Appointment Coordinator
Shelley is a member of our front desk team, but is not new to dentistry. She is a 1988 graduate of the University of Pittsburgh Dental Hygiene Program. She has been a dental hygienist in private practice for over 32 years. Shelley is excited to use her dental skills at GKG Ortho. She has always enjoyed orthodontics since she was young girl as an orthodontic patient. Shelley lives in Ross Township with her husband, Frank and their son. Shelley’s hobbies include scrapbooking, crafting and spending time with her family and friends.
Jennifer
Appointment Coordinator
Jennifer is one of our scheduling coordinators at GKG Ortho, she enjoys helping patients coordinate their appointments. The front desk is usually the first place our patients visit when they come in, so Jen makes sure to have a friendly smile to welcome them! In Jennifer's free time she enjoys golfing and attending sports events, and spending time with her two sons.
Tamara
Financial Coordinator
Tamara began working in the dental field in 2013. She’s highly experienced in front desk & insurance, then in 2019 joined the GKG family as the Financial Coordinator. When Tamara is not with her GKG Ortho family, she enjoys spending time with her husband and 2 boys.
Missy
Insurance Coordinator
Missy started her dental career in Periodontics in 2007, as a perio assistant. She then attended CCAC's EMT program and after graduation practiced as an EMT for several years.
After taking some time off to raise her daughter, Missy decided to rejoin the dental field as one of GKG Ortho's insurance and benefits coordinators. In Missy's free time she enjoys spending time with ALL of her animals and her family.